Integration of Carrier’s Services & Customer Support within the most popular Instant Messaging Applications.
- No App, no download, no install, just chat.
- Moving customers to Self-ServicE
- Satisfy customer issues (Faster)
- Deflect Future Calls (Through self-service an live chat)
- Increase satisfaction, retention and revenue
- Reduce overall support costs
- Hybrid Chatbot (Human-Bot Hybrid Customer Service)
- Artificial Intelligence & Natural Language Processing
- Omnichannel (Facebook, Twitter, Skype, Telegram, …)