U.S. Cellular

Key Points

  • Partner: U.S. Cellular
  • Category: Music ringtone and ringback tone
  • Project: Content management, full retailing and programming, and Web and wap storefronts
  • Date / Duration: Ongoing
  • Target: U.S. Cellular users

Service Features

  • Multiproduct PPD and subscription: ringtones and RBTs under a single subscription at an affordable pricing. Or plain downloadable ringtones on a PPD basis.
  • Full retailing and programming: Download to win promotions, playlists, CRM activity, stores, promotional free tones, BOGOF…
  • Seamless, converged white-label storefront: offerings across multiple platforms (Web, Wap & Brew)

Measures implemented to maximized revenues

  • Easy to understand concept
  • Programming and promotions on a weekly basis
  • Homogeneous user experience and look & feel for all the available channels
  • Web Music portal (Tone Room Deluxe) fully integrated in USCC’s sites
  • Acquisition campaigns through emailing, SMS, Brew welcome messages, bill inserts, in-store presence…
  • Massive one-2-one communication and CRM still to be done