Beeline

Key Points

  • Partner: Beeline (Russian carrier)
  • Categories: Games, Music, Images, Videos & Adult
  • Project: content management, retail programme, marketing and content production
  • Date / Duration: Ongoing
  • Target: 51 millions subscribers

Service Features

  • Content management: music, games, images, videos, information and ringbacktones…
  • Retail programme: daily and weekly refresh based on retail calendars and download performance.
  • Marketing activity including customer communication through SMS, Web and Wap, IVR…
  • Content production for Russian and CIS market.
  • Flexible billing: Pull and Push models, Try before you buy…
  • Multiplatform storefront and delivery: Wap, WEB, IVR, SMS, USSD, SIM toolkit…
  • Several Web and Wap sites dedicated to content categories.

Measures implemented to maximized revenues

  • Enhanced portal usability
  • Refresh policies: weekly and daily updates based on retail calendar/roadmap, promotional activity and sales performance
  • Continuous monitoring of technical performance
  • Cross-selling activities among channels, content categories and business models
  • Great communication effort, opening new communication channels  such as tails in services messages and cell-broadcast
  • Launch of new channels with specific billing models
  • Q&A procedures for new contents